Where's my order? We'll find out.

The parcel's late, the tracking hasn't moved, and the helpline plays Vivaldi at you for 25 minutes. Give us the details and Dito makes the call, asks the questions, and comes back with an actual answer.

3 free calls every month, then £0.99 a call, only when someone answers.

How it works

  1. Say what you need

    Plain words, like you'd tell a friend. Pick the business on the map or paste their number.

  2. Dito rings

    A friendly AI voice on a real phone line handles the conversation, and a few minutes of hold music.

  3. You get the result

    What was agreed, with times, prices and names, plus the full transcript. No answer, no charge.

Why hand this call over

  • Dito waits a few minutes on hold. If the queue runs longer, it stops and tells you, and you can try again later.
  • It pushes for specifics: where it is, when it ships, who's responsible.
  • Dates and promises come back in writing, which is useful if you need to escalate later.

Questions

What details should I include?
Whatever you'd have to hand if you called: order number, the name and postcode on the order, and what you were told last. The more you give it, the further it gets.
Can it demand a refund?
It can ask for one and report what they say. For anything that needs your explicit consent or card details, it gathers exactly what you'd need to do and hands back to you.
What does it cost?
3 calls a month are free with a verified mobile (UK, Ireland, France, Italy, Spain, Portugal, Belgium or Brazil), no card needed. After that, £0.99 per connected call, or less in a bundle: 11 calls for £9.99 or 24 for £19.99. No subscription, and no charge if nobody answers.
Does the business know it's an AI?
Yes, straight away. Dito opens by saying it's your AI assistant, in your name (“Sam's AI assistant here”), never pretends to be you, and only shares the details your task needs.

How to chase a refund: your rights, and what to say

Other calls Ringdone makes

All the calls we make